INTERFACE BETWEEN IT SYSTEMS
Cabestan implements incoming and outgoing data flows between its own IT system and the client's for permanent data enrichment and reciprocal database updating: email, call centre, co-registration, mail, CRM tool, web analytics tool.
Cabestan coordinates each contact's incoming and outgoing points of interaction. This interface is made possible via the Webservices, Automat, Webbug and http/Post APIs.
The Cabestan platform interfaces easily with CRM tools such as:
The Cabestan platform interfaces easily with web analytics tools such as:
