DEDICATED MARKETING PROVEN

Centralize customers data in a multichannel Marketing Datamart.

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Since 2002, Cabestan has supported us in our customer relations email strategy. Today, the Cabestan platform is the only multichannel tool we use that allows us to communicate with our customers and that takes the behavioural and transactional information collected and reworked by the Marketing Datamart into consideration.

Automation of customer relations on line: welcome email, "basket abandonment" email, alert.

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There is a real sense of the commitment of the team to the progress of the web projects. The advice received, whether technical, operational or business-oriented, have helped ensure the success of the operations. It is this wide skills base that makes Cabestan such an excellent partner.

How did Cabestan help Symantec with content automation for up- and cross-selling?

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Thanks to its industry expertise, Cabestan was always able to provide us with solutions plus dedicated service and support to energise our international customer relationships.

Yves Rocher boosts online customer relationships with Cabestan: refined personalisation for strategic targeting.

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...Thanks to the functionality of the Cabestan platform, we have been able to increase our customer awareness by a factor of ten. We can manage and coordinate the entire relationship throughout the customer life cycle - meaning a substantial increase in our bottom line.

VipVenta selected Cabestan to sustain commercial pressure though a daily email to 1 million contacts.

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Thanks to Cabestan's customised tools and consultation, the objectives we had set ourselves were largely fulfilled - and faster than expected. Cabestan's expertise has given us the benefit of a full service range - technical as well as marketing.